EKOTOLOGY stands behind our product 100% and guarantees our products against any manufacturing defect. This includes leaky lids, defective silicone rings, compromised vacuum insulation, poor welding, among others. This guarantee does not cover ordinary wear and tear, including dents, scratches, chips and other damages from the jug being dropped, damaged, or neglect, by accident or otherwise. We want you to be 100% satisfied with EKOTOLOGY products. If you have issues, please contact us immediately and we will take quick action to make sure you are taken care of.
